Privacy Policy

PRIVACY POLICY

Last updated November 03, 2026

This Privacy Notice for PlankBase ("we," "us," or "our") describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:

Visit our website at https://plankbase.com or any website of ours that links to this Privacy Notice
Use PlankBase, our comprehensive web application that connects brands with authentic influencers
Engage with us in other related ways, including any sales, marketing, or events

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at privacy@plankbase.com.

Summary of Key Points

This summary provides key points from our Privacy Notice, but you can learn more by using the table of contents below.

What personal information do we process? The personal information we process depends on how you interact with us and the Services, the choices you make, and the products and features you use. Learn more.
Do we process sensitive personal information? We do not process sensitive personal information.
Do we collect information from third parties? We do not collect any information from third parties.
How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. Learn more.
Do we share personal information? We may share information in specific situations and with specific categories of third parties. Learn more.
How do we keep your information safe? We have organizational and technical processes to protect your personal information, but no system is 100% secure. Learn more.
What are your rights? Depending on your location, you may have certain privacy rights. Learn more.
How do you exercise your rights? The easiest way is by submitting a data subject access request or contacting us. We will respond in accordance with applicable laws.

WHAT INFORMATION DO WE COLLECT?
HOW DO WE PROCESS YOUR INFORMATION?
WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?
WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
HOW DO WE HANDLE YOUR SOCIAL LOGINS?
IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?
HOW LONG DO WE KEEP YOUR INFORMATION?
HOW DO WE KEEP YOUR INFORMATION SAFE?
DO WE COLLECT INFORMATION FROM MINORS?
WHAT ARE YOUR PRIVACY RIGHTS?
CONTROLS FOR DO-NOT-TRACK FEATURES
DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
DO WE MAKE UPDATES TO THIS NOTICE?
HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You. Depending on your interactions with us and the Services, we may collect:

names
email addresses
job titles
usernames
passwords
contact preferences
contact or authentication data
debit/credit card numbers
billing addresses
phone numbers

Sensitive Information. We do not process sensitive information.

Social Media Login Data. We may provide you with the option to register using your existing social media account details (for example, Facebook or X). If you choose this option, we will collect certain profile information about you from the social media provider, as described in HOW DO WE HANDLE YOUR SOCIAL LOGINS?.

All personal information you provide must be true, complete, and accurate. Please notify us of any changes to such personal information.

Information automatically collected

In Short: Some information—such as your IP address and/or browser and device characteristics—is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity but may include device and usage information such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services and for analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies. You can learn more in our Cookie Notice.

The information we collect includes:

Log and Usage Data. Service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services. Depending on how you interact with us, this may include your IP address, device information, browser type, activity timestamps, pages viewed, searches, feature use, device event information (such as system activity and error reports), and hardware settings. Location data collected will be limited to country-level determination based on IP address. We do not collect precise GPS data.
Device Data. Information about the device you use to access the Services, including IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.
Location Data. Information about your device's location, which can be precise or imprecise depending on device settings. We may use technologies such as IP-based geolocation to determine country-level location. You can opt out by disabling location permissions or adjusting device settings.

2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

To facilitate account creation and authentication and otherwise manage user accounts.
To deliver and facilitate delivery of services to the user.
To respond to user inquiries/offer support to users.
To send administrative information to you about our products, services, and policy updates.
To fulfill and manage your orders, payments, returns, and exchanges.
To enable user-to-user communications where you choose to use those features.
To request feedback about your use of the Services.
To send marketing and promotional communications in line with your preferences.
To deliver targeted advertising tailored to your interests.
To protect our Services, including monitoring and preventing fraud.
To identify usage trends and evaluate the effectiveness of our campaigns.
To save or protect an individual's vital interest, such as to prevent harm.

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?

In Short: We process your personal information only when we believe it is necessary and we have a valid legal reason to do so under applicable law.

If you are located in the EU or UK, the General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on:

Consent. You may withdraw your consent at any time. Learn more about withdrawing consent.
Performance of a Contract. To provide our Services or fulfill contractual obligations.
Legitimate Interests. When reasonably necessary to achieve legitimate business interests that do not override your rights, such as sending offers, developing personalized advertising, analyzing usage, supporting marketing activities, diagnosing issues, and improving user experience.
Legal Obligations. To comply with legal requirements or respond to legal requests.
Vital Interests. To protect vital interests of you or others.

If you are located in Canada, we may process your information with express or implied consent. In exceptional cases, we may process without consent when permitted by law (for example, investigations, fraud prevention, or emergencies).

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We may share information in specific situations described in this section and/or with the following categories of third parties.

Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third parties who perform services on our behalf and require access to such information. They may only process personal information according to our instructions and are required to protect it.

The categories of third parties we may share personal information with include:

Cloud computing services
Data storage service providers
User account registration & authentication services
Payment processors
Data analytics services
Website hosting service providers
Performance monitoring tools
Communication & collaboration tools
Sales & marketing tools

Business Transfers. We may share or transfer your information in connection with any merger, sale of company assets, financing, or acquisition.

Other Users. When you share personal information or interact with public areas of the Services, such information may be viewed and used by others.

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: We may use cookies and other tracking technologies to collect and store your information.

Some online tracking technologies help us maintain the security of our Services, prevent crashes, fix bugs, save preferences, and support basic site functions. We also permit third parties to use tracking technologies for analytics and advertising. To the extent these technologies constitute a "sale" or "sharing" under applicable US state laws, you may opt out as described in DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?.

Learn more in our Cookie Notice. We may use Google Analytics to track and analyze usage. Opt out via Google's opt-out tool.

6. HOW DO WE HANDLE YOUR SOCIAL LOGINS?

In Short: If you register or log in to our Services using a social media account, we may receive certain information about you.

We will use the information we receive only for the purposes described in this Privacy Notice or as otherwise explained to you. We do not control other uses by the social media provider, and we encourage you to review their privacy notice and set your preferences accordingly.

7. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?

In Short: We may transfer, store, and process your information in countries other than your own.

Our servers and third-party providers may be located outside your jurisdiction. If you are in the EEA, UK, or Switzerland, we use appropriate safeguards such as the European Commission's Standard Contractual Clauses. These are available upon request.

8. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless otherwise required by law.

When we no longer have a legitimate business need to process your personal information, we will delete or anonymize it. If deletion is not possible (for example, if archived backups are required), we will securely store your information and isolate it from further processing until deletion is possible.

9. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We implement appropriate and reasonable security measures, but no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. Transmission of personal information to and from our Services is at your own risk, and you should access the Services within a secure environment.

10. DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from or market to children under 18 years of age.

If we learn that personal information from users under 18 (or the age required in your jurisdiction) has been collected, we will deactivate the account and delete the data. Please contact us at privacy@plankbase.com if you become aware of any such data.

11. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: Depending on your location, you may have rights that allow you greater access to and control over your personal information.

These rights may include the abilities outlined below:

| Right | Description | | ------------------------- | --------------------------------------------------------------------------------------------------------------- | | Access | Request access to and obtain a copy of the personal information we hold about you. | | Rectification | Ask us to correct or update inaccurate, incomplete, or outdated personal information. | | Erasure | Request deletion of your personal information when it is no longer needed or when you withdraw consent. | | Restriction | Ask us to restrict processing of your personal information in certain circumstances. | | Portability | Obtain a portable copy of your personal information to reuse it across different services. | | Objection | Object to processing of your personal information when it is based on legitimate interests or direct marketing. | | Automated Decision Review | Request a human review of automated decisions that produce legal or similarly significant effects. |

We will respond to requests in accordance with applicable laws. Residents of the EEA, UK, and Switzerland may contact their data protection authority if concerns remain.

Withdrawing your consent. You may withdraw consent where processing is based on consent. This does not affect the lawfulness of processing conducted before withdrawal.

Opting out of marketing and promotional communications. You can unsubscribe from marketing emails at any time. We may still send service-related messages.

Account Information. To review, change, or terminate your account:

Upon your request to terminate your account, we will deactivate or delete your account and information from active databases. Some information may remain in our files for legal or compliance purposes.

Cookies and similar technologies. Most browsers accept cookies by default. You can manage cookie settings as described in our Cookie Notice.

If you have questions or comments about your privacy rights, email us at privacy@plankbase.com.

12. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature. Because no standard has been adopted, we do not currently respond to DNT signals. If a standard is adopted, we will update our practices and notify you as appropriate.

13. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: If you are a resident of certain US states, you may have additional rights.

Residents of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, or Virginia may have the right to request access, obtain details about processing, correct inaccuracies, receive a copy of, or delete their personal information. You may also have the right to withdraw consent. These rights may be limited by applicable law.

Categories of Personal Information We Collect

| Category | Examples | Collected | | ----------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------ | --------- | | A. Identifiers | Real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, IP address, email address, account name | YES | | B. Personal information (California Customer Records) | Name, contact information, education, employment, employment history, financial information | YES | | C. Protected classification characteristics | Gender, age, date of birth, race and ethnicity, national origin, marital status | YES | | D. Commercial information | Transaction information, purchase history, financial details, payment information | YES | | E. Biometric information | Fingerprints, voiceprints | NO | | F. Internet or network activity | Browsing history, search history, online behavior, interactions with websites and apps | YES | | G. Geolocation data | Device location | YES | | H. Audio, electronic, sensory, or similar information | Images and audio, video or call recordings created in connection with business activities | NO | | I. Professional or employment-related information | Business contact details, job title, work history, professional qualifications | NO | | J. Education information | Student records and directory information | NO | | K. Inferences drawn from personal information | Profiles or summaries regarding preferences and characteristics | NO | | L. Sensitive personal information | As defined by applicable law | NO |

We may also collect other personal information when you interact with us in person, online, or by phone or mail, such as when receiving help through customer support, participating in surveys or contests, or facilitating delivery of our Services.

We use and retain collected personal information as needed to provide the Services or for as long as a user maintains an account with us for Categories A, B, C, D, F, and G.

Sources of Personal Information. See WHAT INFORMATION DO WE COLLECT?.

How We Use and Share Personal Information. See HOW DO WE PROCESS YOUR INFORMATION?.

We collect and share personal information through targeting cookies, marketing cookies, social media cookies, beacons/pixels/tags, and social media plugins. Your interactions with these features are governed by the privacy notices of the companies that provide them.

We may disclose personal information to service providers under contract. We may use personal information for internal research. We have not sold or shared personal information for a business or commercial purpose in the preceding twelve (12) months.

Your Rights. Depending on your state, you may have rights to know, access, correct, delete, obtain copies, opt out of targeted advertising, and more. You may also request lists of third parties to whom we disclosed personal data, as permitted by law.

How to Exercise Your Rights. Contact us by submitting a data subject access request, emailing privacy@plankbase.com, visiting https://www.plankbase.com/contact, or using the contact details below. Authorized agents may act on your behalf with valid permission.

Request Verification. We may request additional information to verify your identity before responding to a request.

Appeals. If we decline your request, you may appeal by emailing privacy@plankbase.com. If denied, you may submit a complaint to your state attorney general.

California "Shine The Light" Law. California residents may request details about personal information shared for direct marketing purposes once per year by contacting us using the details below.

14. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We will indicate updates by revising the "Last updated" date and may provide additional notice for material changes. Please review this Privacy Notice frequently.

15. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, email us at privacy@plankbase.com or contact us by post at:

PlankBase

16. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Depending on the laws in your country, province, or state of residence, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent. These rights may be limited in certain circumstances by applicable law. To request to review, update, or delete your personal information, please submit a data subject access request or contact us using the details above.