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Find answers and resources, fast

Browse our most common questions or reach out to the team for personalized assistance with your influencer marketing programs.

How do I invite my team?

Head to Settings → Team and send invites by email. Choose each teammate's role to control which collaboration spaces they can access.

Can I import existing creator relationships?

Yes. Upload a CSV with creator details or connect Instagram, TikTok, and YouTube to sync existing partners and their audience snapshots.

Need more help?

Our support team is available Monday through Friday, 8am to 6pm GMT. Average response time is under two hours.

Email support@plankbase.com